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CILs Promote self:
Choice, Direction
and Reliance!
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As you move through the process of creating your own, independent
life, you will have to make a lot of telephone calls. Some of the
places you will be calling are very large organizations, and can be
difficult to navigate. For this reason we have included a guide for
you to use when making these calls. You may want to make a few
copies of this sheet before you get started.

When calling large organizations, you may find that you need a lot
of patience. Sometimes things move very slowly, and this can be
frustrating when you are eager to get on with the process. The trick
here is to be persistent! Remember that difficulties are part of the
path to independence even when it seems impossible, keep trying.
Ask people in your support team for help and encouragement.

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